About your inquiry
For inquiries about Ren MURO online store, a rice koji amazake specialty store, please contact us below.
Online Store Inquiry Center: Please contact firstname.lastname@example.org .
[Inquiries after ordering]
Please include the following two points in your e-mail and contact us at the above address.
- Order number starting with 11
- Orderer's name
About inquiry response time
- Inquiries outside of business hours will be handled sequentially from the next business day.
- Due to the high volume of inquiries, it may take up to 2 business days for us to respond. Please note.
- The above is the contact point for inquiries regarding the online store.
- Inquiries about the online store cannot be handled at the actual store (Kagurazaka).
- Please contact the MURO Kagurazaka store directly by phone for questions regarding product handling at the physical store (Kagurazaka), inventory status, and questions about products after purchase.