About returns and exchanges
Please note that due to the nature of food products, we cannot accept returns or exchanges for opened products or for customer convenience.
About defective products
We make every effort to ensure the quality of our products, but in the unlikely event that there is a defect in the product, damage during delivery, or incorrect delivery due to our store, please contact us within 7 days from the arrival of the product. We will exchange it for you.
* In this case, the shipping fee will be borne by our shop.
About expiration date
Except for items with a specified expiration date, such as sale items, we deliver items with an expiration date of two months or more from the date of order. This is because we believe that even if the expiration date is at least two months, you can enjoy it safely and deliciously.
From the perspective of eliminating food loss, please understand that we cannot respond to requests for products with a long expiration date.
* Due to inventory management reasons, we are unable to respond to specific inquiries regarding the expiration date of the inventory, such as when the expiration date is. Thank you for your understanding.